Robotic Process Automation in Finance and Accounting: 10 Use Cases

So a good RPA use case is one that follows that structure, especially if the task doesn’t benefit from human involvement or intervention. Please be informed that when you click the Send button Itransition Group will process your personal data in accordance with our Privacy notice for the purpose of providing you with appropriate information. RPA came to join other technological projects aiming at making our collaborators’ work easier and enabling us to offer increasingly better services to our clients. The repetitive process-oriented nature of Accounting and Finance functions make them some of the most ideal candidates for RPA.

Robust RPA bots can aggregate data into expense reports, attach receipts to corresponding entries, verify existing expense logs, and flag policy violations or data discrepancies. Automating this process using RPA can reduce errors, improve employee experience, rpa use cases in accounting and enhance adherence to company policies and legislation. RPA and intelligent automation allows banks to run repetitive processes like data entry and customer service more accurately and effectively, without overhauling existing systems.

Account Reconciliation

RPA can improve accuracy and efficiency to provide more precise information for tasks such as invoice processing, tax reporting, and accounts receivable. In the financial industry, RPA has the potential to optimize business processes and improve operational efficiency. By automating mundane and repetitive tasks, it enables finance teams to reallocate their time and resources to more important activities, such as financial analysis, decision-making, and customer service. Societe Generale Bank, Brazil has been the leader in financial services, and it could become possible by automating tedious, repetitive tasks through robotic process automation. The data used in the financial industry is huge and complex, but the regular automated reports prepared by RPA bots help the employees to be better informed and provide par-excellence customer service. The positive value added to enhance the customer experience has significantly transformed the business model.

So, it is a good practice to carefully determine your starting point and partner with a reputed financial software development company like Appinventiv to embrace RPA trends in finance. To understand it better, an organization with other functions and sub-companies follows different structures and processes in maintaining its accounts. Bringing all of them into a standard processing format might not be possible based on the business requirements and client needs.

DiGItal Services

Minor human errors in each department can accumulate, leading to significant losses. RPA services for the accounting industry let companies automate manual accounting procedures to eliminate human errors from the equation. Another benefit of robotic process automation in the financial industry is budget optimization. As it was mentioned above, RPA saves resources by handling repetitive tasks faster than humans. Automation can significantly alter accounting operations; however, it can hardly substitute humans. An extremely tedious procedure, loan processing already became the candidate for RPA a while ago.

rpa use cases in finance

RPA can greatly reduce the quantity of manual, repetitive and time-consuming tasks performed by finance experts so they can focus on more valuable activities, such as P&L reporting, Chawla said. Many firms cut processing time significantly and provide earlier access to reports with much higher accuracy. However, many tasks concerning finances have remained manual, either because of a lack of appropriate solutions or out of an organizational uneasiness about placing essential tasks in the hands of robots. Remember that humans still have control over robotic accounting, and the right rule configurations ensure there is someone to double-check any potential exceptions. IBM is building the industry’s most comprehensive suite of AI-powered Automation capabilities. With IBM Robotic Process Automation, financial services firms like Credigy Solutions can automate more business and IT tasks at scale with the ease and speed of traditional RPA.

What is the future of RPA in finance?

RPA gathers market data, performs data analysis, and generates financial forecasts based on predefined algorithms and models. This allows finance professionals to make data-driven decisions instead of relying on guesswork. If those use cases aren’t enough to help you envision all you can do with RPA, take Santander’s real-life example. Their HR function was able to reduce the time it took to onboard new employees by 85%. That means it needs to run efficiently so that people can get the help and support they need from the government.

  • Robotic process automation enhances productivity, drives the efficiency of employees, and elevates customer satisfaction while keeping costs low.
  • Receiving goods and services is an important process to confirm that goods or services purchased have been received or completed following a purchase agreement or purchase order.
  • Automation gaps often exist when certain activities must take place across different computer systems.
  • Based on the status, create a report and send it to the collectors to do the needful.
  • Also automate the TDS (Tax Deducted at Source) ledger and TDS Master processes.

Credit card application handling is another use case where RPA in the banking industry can bring sensational benefits. Thanks to effective automation, organizations become empowered to issue credit cards within hours. Robots can expeditiously navigate through systems, verify data, perform the required background checks, and finally approve or reject the application. An exceptionally time-intensive assignment, bank reconciliation requires the efforts of knowledge workers to collect a pile of transactional data that encompasses multiple banks and balance the figures. Instead, adequately programmed robots can effectively substitute human effort. Rule-based automation will allow for quick verification of each payment against other records and reconcile the records if a match is attained.

Reinvent the business, not the wheel

While the two previous steps are shaping the background for your automation path, at this stage, you should start creating a strategy relying on the collected information. Let’s see the breakdown of AI-powered RPA solution types applied in banking by the total funds raised. As we mentioned before, this article merely scratches the surface of what RPA is capable of in your industry or business function. If your business handles a supply chain then you’re perfectly positioned to benefit from RPA. Rather than list use cases for the automotive sector, let’s look at how Jaguar Land Rover (JLR) leverages RPA to stay ahead of the competition. Private Equity falls within the financial sector but comes with some unique use cases.

Also, bots can do tasks for hours in just a matter of minutes without getting tired. Digits and figures must be accurate to the decimal places to eliminate mismatches in the reconciliation and data processing. Robotic process automation (RPA) in the financial sector helps improve operations’ speed, accuracy, and efficiency. This technology is evolving quickly and can handle data more efficiently than humans while saving huge costs.

How to Develop a Blockchain Application and Why You Should Do It

For example, using natural language processing, digital workers can analyze the text that comes in with invoices and automatically route issues to the correct team. RPA is part of the greater trend of hyperautomation, enabling organizations to move from automation that mimics human actions toward automation that uses data to optimize end-to-end finance processes. Finance automation got a kick-start in the 1990s, when MIT researchers developed the optical character recognition (OCR) technology for reading the handwritten parts of checks with high speed and accuracy.

rpa use cases in finance

Therefore, it is essential to ensure that all departments work together and are in sync when implementing RPA. Consider establishing a governance structure that defines roles, responsibilities, and procedures. Also, improve communication between teams by re-engineering and optimizing processes and ensuring cross-functional collaboration. With sufficient training, it becomes possible for regular employees to set up RPA bots themselves.

RPA Use Cases In Finance

RPA produces accurate, timely results so your team can have more time to foster better client relationships and focus on larger-scale tasks. RPA can be used across a variety of industries, such as healthcare, marketing, and manufacturing. Finance, with its accounting and procurement departments, meets both criteria. As a business function, it’s famous for repetitive, time-consuming tasks like data entry, reporting, cross-checking, and record keeping, which are the perfect food for RPA bots.

Chief technology officer Wikipedia

These include startup area, business processing style, the number of in-house and outsourced workers, and many more. Although there is overlap between the two positions, since both deal with IT, CTOs generally look outward, using technology to improve the company’s customer experience—the use of the goods and services. CIOs generally look inward, developing and using technology to improve the company’s procedures and operations. This kind of CTO will help set up the corporate strategy and fuel technological infrastructure, will analyze target markets, and create business models.

  • However, without these holistic business credentials, it can be difficult – if not impossible – to move into the upper echelons of a company’s management.
  • They might, for example, have started their career as a software engineer and will always understand the nuances of technology.
  • These traits can be demonstrated by earlier career choices and accomplishments.
  • First, let us understand what is the CTO full form and CTO’s responsibilities.
  • Integrating new technologies or innovations necessitates a well-thought-out plan.
  • The need for this capability is justified since CTOs are in charge of gathering dev teams.
  • One can pursue a master’s degree in engineering or computer science, applied mathematics, and cybersecurity.

Usually, developers ask for help only if they can’t solve the problem themselves. So, the CTO needs to evaluate the problem objectively and find the perfect solution. Let’s view what are the duties of a CTO during the growth stages of the startup. You need to recruit an experienced specialist performing CTO functions and responsibilities in the short term.


In this position, you will oversee our overall technology development and technology utilization plan an manage all information technology resources of our company. In smaller and more early-stage companies the, CTO has a more hands-on technical and engineering role. Many startup CTOs are the ones coding and working with the product owner to get the first product quickly to market. They will wear multiple hats and will require the hands-on experience of a range of skills including development, DevOps, risk, governance, and security.

cto responsibilities

This persona is focused on leveraging innovative technologies to transform the business model, products, and services. They always need to keep an eye on emerging technology trends, use customer intelligence, watch competitors, and the external market. All of this insight should be used to drive business model innovation well before the company can be disrupted by competitors. While not every company needs a CTO, at the very least this role can provide an alignment between a product or service’s strategy and a company’s technology strategy. After a bit of research, you’ll learn a lot of modern CTOs were former developers and project managers themselves.

Chief Technology Officer Salary and Job Outlook

The vast majority of high-profile CTOs have a computer science degree or engineering degree but that is not a prerequisite. Because the CTO is the public face of technology for the company, they need to display their technical prowess and insight to the business, customers, and external stakeholders. This is important for attracting talent, getting the best from vendors, and driving valuations with investors and analysts. An important part of technology leadership is developing cultural values, ethics (important in AI models), inclusivity, diversity, and addressing gender pay gaps. They need to be able to understand broad technology trends and have the business knowledge necessary to align technology-related decisions with the organisation’s results and objectives.

cto responsibilities

As a member of the C-suite, the CTO needs to possess natural leadership skills, including the ability to delegate tasks and inspire staff in their work. When an organization has both a CIO and CTO, the CTO usually has more technical know-how and expertise, according to the US Bureau of Labor Statistics (BLS). The CTO typically reports directly to the CIO and is responsible for designing and recommending the appropriate technology cto responsibilities solutions to support the CIO’s policies and directives, the bureau says. CTOs also work with various departments to implement the organization’s technology plans. The CTO also creates policies and procedures that leverage technology to enhance products and services delivered to external customers. Harvey Nash reports that 60% of digital leaders say good pay is the most important factor when looking for a new job.

How to Become a CTO: Responsibilities, Qualifications, and Career Tips

They include patience and the ability to embrace change, live with ambiguity and work under pressure. Success comes not only from knowing technology but from having the ability to recognize and convey its impact. Get good at pattern recognition and embrace critical and comparative thinking. The majority of start-ups may have a CTO who takes on product manager activities or at least is actively engaged in outlining the product planning process. Following this executive job route, however, requires patience and quick learning ability. The long road to becoming a CTO requires planning – it doesn’t happen overnight.

In most cases, however, it’s the CTO who is charged with staying on top of emerging technologies that might be of value to the organization. “Access to new customers via technology is so important, so a strong technologist is going to be absolutely critical to the business,” she says. “You might stay as the CTO but you should expect to have a seat on the executive team if you’re successful.” In fact, Haake says CTOs are well placed to move up the executive ladder. The underlying role of technology in modern business means Harvey Nash is seeing more requests for COOs with a technical background. Even if they don’t take on broader responsibilities and become COOs, the career outlook for engaged CTOs is bright.

Tools and Programs Chief Technology Officers Use

Because the role is dynamic and responsibilities can vary depending on the type and size of the organization, industry, and other factors, there isn’t really such thing as typical day for a CTO. The CTO is part of the executive team, so anyone interested in the role probably understands the need to be flexible when it comes to work hours. Also, depending on the types of projects that the company undertakes, the CTO may need to work during early mornings, evenings, or weekends to oversee IT projects that would interrupt business during normal operating hours.

cto responsibilities

According to the Spiceworks 2023 state of IT report, around 51% of companies intend to raise their IT budgets in 2023, while only 6% plan to reduce their expenditure on technology. Bureau of Labor Statistics, computer and information system management occupations are growing by about 16 percent annually (that’s much faster than the average growth rate for all occupations). This category includes CTOs, who are becoming increasingly desirable in corporate leadership.

Experience Information Technology conferences

The chief technology officer has emerged as a key player in the C-suite, as digital transformations become high strategic priorities for so many organizations. Compensation structures for C-level employees vary and are often a hybrid of salary and performance-based bonuses. Highlighting benefits outside of traditional offerings in your CTO job description can help boost your organization’s chances in a competitive IT leadership marketplace. Today, leaders at companies of all sizes and in all industries understand the necessity of taking a big-picture view of technology’s impact on their businesses now and in the future. The CTO’s job is just that—marrying technological expertise with strategic business know-how to ensure that companies make technology investments that drive growth. Besides making critical decisions alongside other company leaders, a CTO must develop policies regarding technology so that organizations run smoothly.

However, with the right combination of skills and credentials, it lies within your reach. Here’s a closer look at what education a professional requires to be considered for the CTO role. According to McKinsey, every company needs one if it wants to adapt, innovate, and thrive. Read on to indulge that inner strategist and get planning the next big step in your career.

Does the size and type of company impact the role of the Chief Technology Officer (CTO)?

In addition, Chief Technology Officers must stick to their meeting schedules, read reports, etc., according to the standard job description of CTO. It assists the tech team in determining which features of the product need to be improved and which ones may be eliminated. The simplest method is to look for user forums related to your expertise (social media might be a great way to gather feedback).